PRIVACY AND COOKIES POLICY
Effective Date: 8th of December, 2012
Who are we?
We are Vorensys Ltd. We own
and operate this site. Our contact details are on the site. Please contact us if
you have any questions or
feedback about this policy.
We are registered with the Information
Commissioner’s Register of Data Controllers under number Z1998923.
What’s the point of this
This policy tells you
how we deal with your “personal data” (i.e. technical term for information
about any identified or identifiable living person). Please read on to find out
what kinds of personal data we collect, how we use and protect it, to whom we
disclose it and how you can access and rectify it.
Please do not use our
site unless you are completely happy with this policy. If you do use our site,
we will assume that you do accept it.
Might the policy
It may well do and so
you should check it whenever you visit our site. We will assume you agree to
the revised policy if you use the site after the effective date shown at the
top of the policy.
What personal or
other data do we collect?
We collect and store the
information which you give us via forms on our site - such as your name,
address, email address, phone number and so on - or when communicating with us by
email or in some other way.
We may receive and
store certain information automatically when you interact with us. Examples
include the internet protocol (IP) address used to connect your computer to the
internet, connection information such as browser type and version, your
operating system and platform, login details, the full URL clickstream to,
through and from our site (including date and time), activity on our website
including the pages you visited and searches you made.
As part of our service,
we collect information about prospective tenants from prospective tenants
themselves as well as third parties including credit checks as well as landlord references, employment references and/or
cookie is a small file of letters and numbers that we put on your computer. Our
site’s functionality will be limited if you do not accept cookies.
Cookies are widely used
to make websites work, or work more efficiently, as well as to provide
information to the site owner or others. Session cookies are temporary cookies
that remain in the cookie file of your browser only until you leave the site.
They allow websites to link your actions during a browser session. Persistent
cookies stay in the cookie file of your browser for longer (though how long
will depend on the lifetime of the specific cookie). For further information on
cookies, including how to use your browser to block them, visit: www.allaboutcookies.org.
Cookies are used on
this site for the following purposes:
Session cookies: We use session cookies to enable the
website to keep track of your movement from page to page so you don't get asked
for the same information you've already given to the site. These cookies allow
you to proceed through many pages of the site quickly and easily without having
to authenticate or reprocess each new area you visit. When you visit one page
of a catalogue and select some items, the session cookie remembers your
selection so your shopping cart will have the items you selected when you are
ready to check out.
cookies: Google sets persistent cookies (up to two
years) to recognize and count the number of site visitors as well as providing
other information about the visit such as duration, route through the site and
what sites the visitor came from. This information helps us to improve the way
our site works, for example by making sure users find what they need easily.
These cookies are provided by Google. Google requires us to tell you the
following: “This website uses
Google Analytics, a web analytics service provided by Google, Inc.
(“Google”). Google Analytics uses “cookies”, which are text files placed
on your computer, to help the website analyze how users use the site. The
information generated by the cookie about your use of the website (including
your IP address) will be transmitted to and stored by Google on servers in the
United States. Google will use this information for the purpose of evaluating
your use of the website, compiling reports on website activity for website
operators and providing other services relating to website activity and
internet usage. Google may also transfer this information to third
parties where required to do so by law, or where such third parties process the
information on Google's behalf. Google will not associate your IP address with
selecting the appropriate settings on your browser. However please note that if
you do this you may not be able to use the full functionality of this
website. By using this website, you consent to the processing of data
about you by Google in the manner and for the purposes set out above.” Click here for more information about Google Analytics cookies.
to opt out of Google Analytics.
cookie: This cookie takes note of
whether you are happy to accept cookies on this website based on your response
to the message which appeared when you first visited the site. This persistent cookie
will remember your preference for up to a year.
By continuing to use
our site, having seen our cookie notice, we assume that you consent to use of
the cookies outlined above.
How do we use
your personal data?
We use your personal
data to provide our services e.g. send service messages, process payments
and/or fulfill orders.
We use your personal
data to help us communicate with you effectively should you try to contact us
via our site including verification of any claims you may make.
If you have agreed on
our site, we may use your personal data to send you emails (or other
communications) with details of our or third party goods or services which may
be of interest to you including information about special offers or promotions.
We may use personal
data to recognize you when you visit or return to our site to track anonymised traffic
and usage patterns, to prevent or detect fraud or abuses or to help us improve
We retain personal data
from closed accounts in order to comply with legal obligations, enforce our
terms and conditions, prevent fraud, collect any fees owed, resolve disputes,
troubleshoot problems, assist with any investigations and take other actions as
permitted by law.
We may access, remove, alter,
store or otherwise use any personal data if
we have reason to believe that
it breaches our terms and conditions, or that such steps are necessary to
protect us or others, or that a criminal act has been committed, or if we
are required to do so by law or appropriate authority.
How do we
protect personal data?
Security is a high
priority. We take appropriate precautions to protect personal data from loss,
misuse, unauthorised access or disclosure, alteration or
destruction using the same safeguards as we use for our own proprietary
Email and other
electronic communications are not secure if they have not been encrypted. Your communications
may pass through servers in a number of countries before they reach us. So we
do not accept responsibility for any unauthorised access to or loss of personal
data that stems from a cause beyond our control.
To whom do we
disclose personal data?
including credit card numbers are supplied direct to our banking partner
mentioned on our site. We do not receive such information. To ensure your
details are not being used without consent, your personal data may be supplied
to relevant third parties including credit reference and fraud prevention
agencies, who may keep a record of that information.
We may allow access to
your personal data by third parties who supply us with a service - for the
purpose of their service only and in accordance with our instructions.
Examples include website hosts and businesses which assist us in undertaking
communications or monitoring our site.
We are an Introducer
Appointed Representative of Stride Ltd (firm ref. 304823), which is authorised
and regulated by the Financial Services Authority. If you have agreed on our
site, we may provide your personal data to Stride Ltd to enable them to provide
insurance or financial service related quotes
We may disclose personal
data so far as reasonably necessary:
have reason to believe that it breaches our terms and conditions, or that such
steps are necessary to protect us or others, or that a criminal act
has been committed, or if we are required to do so by law or appropriate
in the case of an actual
or proposed (including negotiations for a) sale or merger or business
combination involving all or the relevant part of our business.
We may store or
transfer personal data outside the European Economic Area for the purposes
stated in this policy.
Except as otherwise specifically
included in this policy, this document addresses only the use and disclosure of
information we collect from you. If you disclose your information to third
parties, whether they are other users of our site or other websites, different
rules may apply to their use or disclosure of your information.
How can you
access and rectify personal data?
You can access and
rectify your personal data by contacting us by the means shown on our website. We
may charge an administration fee in line with data protection laws.
For information about
your rights under UK data protection laws, see the website of the UK Information Commissioner.