Speeding up the tenant referencing process

We're often asked by agents, landlords and tenants how they can speed up the tenant referencing process. Whilst our system is designed to capture as much pertinent information as possible from applicants up front, it's often difficult to predict exactly what documentation or additional information will be required to process each tenant reference at the start of the process. Our tenant guidance form provides details of exactly what we're likely to need based on the exact circumstances of the applicant. We strongly recommend that agents read this themselves and advise all prospective tenants to read it prior to filling out their tenant reference application forms.

Another common source of delays are the signed authorisations sometimes required by employers, landlords and accountants prior to releasing references to us. We strongly recommend that all applicants check with their landlords, employers or accountants what their specific policies are with regard to releasing references to third parties before submitting their application form. Signing the appropriate authorisation forms ahead of time ensures that once reference requests are received they can be turned around far more quickly.

Vorensys provide a free document management solution for all of our clients that allows them to securely store copies of any relevant documents should they be needed at any point during the tenancy. In order to ensure compliance with UK government 'right to rent' legislation, we strongly recommend that agents upload copies of the documents used to identify applicants, particularly those that are not UK, EU, EEA or Swiss nationals.

Agents and applicants can also use our free online affordability calculator to determine affordability before moving ahead with their tenant reference application. If the gross income details submitted by the applicant don't meet the criteria there's a high likelihood that their application will fail.

Following these simple rules can drastically reduce turnaround times and ensure that applicants are able to move into their new homes as quickly as possible.